Keep all cancelled tickets in a secure location for 30 days after the last draw date on the ticket (BCLC Corporate Security may request, retrieve or audit your cancelled tickets.) It is recommended though that you avoid placing your signature over the barcode. 7. Instant ticket prizes must be claimed prior to the expiry date as written on the ticket or as announced by BCLC. Help. Keno prizes of $2,000 or greater cannot be claimed the same day of the draw. This will make the damaged barcode on the lottery ticket crease and twist all the more altogether. If you or someone you know has a problem with gambling, please call the Problem Gambling Helpline at 1-888-795-6111. The app allowed customers to scan the barcode on the lottery tickets to check for winning numbers and provided information on upcoming and previous draws. found on the back of the coupon or call BCLC Lottery Support Hotline for assistance. If you have enrolled in BCLC's Voluntary Self-Exclusion program please refrain from taking this survey. Physically damaged scratch off, winning ticket!! UPC bar code on the back of the purchase slip. If you Damage the ticket before the Lottery … Only validate lottery tickets: • That are signed • Bought in BC • That are original, not photocopies • That are not damaged or altered . Likewise with water harmed scratchcards, make a point to take clear photographs of the scratchcard pieces’ front and back before you do whatever else with it. For more information on Instant ticket expiry dates please visit our Lotto website After 30 days, destroy cancelled tickets by tearing the tickets through the bar code and control number. When people are in a hurry to check tickets, however, especially several in a series quickly, there can be a glitch. BCLC Extends Expiry Dates on Lottery Tickets to Support Players and Physical-Distancing Directions. Consider ringing in lottery products last, to make it Folding your ticket, or writing your signature as proof of ownership, should not cause any damage. 6. ... About BCLC About BCLC BCLC Corporate BCLC Corporate; Lottery players now have an additional six months to claim prizes for tickets that have an expiry date between March 17, 2020 and September 17, 2020. For tickets NOT registered to a membership program. ... My guess is they would want the bar code on the ticket put back together also. Tickets purchased in lottery jurisdictions outside BC must be claimed from the address located on the reverse of the ticket. If the bar code is damaged on the ticket, it won't read it." VALIDATION EXPECTATIONS . This video outlines the best practices for effectively scanning a lottery ticket when validating. Learn how to cancel a ticket where the barcode is damaged and cannot be scanned. Call BCLC Lottery Support Hotline at 1.800.667.1649 if you have any questions or concerns. Please note, the Health Lottery state in their terms and conditions that they do not pay out prizes for damaged tickets. The one year time frame to claim a lottery prize does not include claims for prizes won on Instant tickets. The lottery ticket came out damaged/ripped from the Terminal ... BCLC Lottery Support as soon as possible to have the issue resolved. In 2017, we designed and developed BCLC‘s first ever, flagship native lottery app for iOS and Android devices. If your lottery ticket is not registered to a Winners Circle, Players Club, Tatts Card or Easiplay Club card, you will need to complete a Lost or Damaged Ticket Search form which will assist us in locating your ticket in our lottery system. All merchandise prizes, cash equivalent prizes, and bonus prizes must be claimed in person from a BCLC Corporate Office. BCLC takes problem gambling seriously.
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