Preparation: disconnect all external devices except keyboard, mouse, display, and power connection. They've started having an issue where the keyboard and mouse stop responding - even if you swap out the keyboard and mouse with other units. step1 : sudo apt-get install xserver-xorg-input-allstep2 : sudo apt-get --purge autoremove xserver-xorg-input-all && sudo apt-get install xserver-xorg-input-all Got it to restart and the mouse is frozen in the middle of the screen and the fan is blowing really hard. However, in some instances, the mouse may also be frozen and you might not be able to access Force Quit. Thanks. You should make sure your keyboard is clean. Probably, you have tried out all the solutions above, but the Mac keeps getting stuck on login screen. Here is how you can do the hardware/diagnostics test on your Mac: Disconnected everything from your computer (except your mouse, keyboard, and display). I too have the same problem "Start the reset and after it starts, a blue screen shows up asking what country of keyboard do I have. I can plug in an external mouse but I do not have an - Answered by a verified Mac Support Specialist. POWER MAC G4 QUICKSILVER OS 9.2.2. I get the frozen screen and frozen mouse every few days to few weeks and it always occurs when I have been working away from my desk and then plug in various peripherals (USB dongle, USB mouse, Ethernet, and display via display port (unibody MacBook not Pro late 2008, El Capitan) Possible fixes if both MacBook trackpad and keyboard aren’t working. This could be a web browser with hundreds of open tabs, a demanding image editor, like Photoshop, a game or other software that uses 3D graphics, or a large spreadsheet or word document. It started working on its own one day and stopped again. Hi I am a PC user upgraded to Windows 10 in-place-upgrade February 2016. Put your Mac on a table or anything flat (a soft bed would be a poor choice). An automatic Bluetooth mouse setup assistant window opens up every time I start my MacBook, and while it searches for my non-existent Bluetooth mouse I cannot use my touchpad mouse or the keyboard, so my computer is in essence frozen. My mouse froze on my MacBook pro. USB mouse and keyboards are completely functional while onboard analogues don’t work; Regular kernel panics (as a rule, they take place after the keyboard and trackpad face exceeded intermittent “on and off” periods). If this happens, you can use the keyboard … I've also had the issue of Bluetooth "Dissapearing" from the System. Debris in your keyboard can stop your MacBook Air keyboard from working properly. My MacBook Pro started suffering a frozen keyboard and trackpad when I started synching my iPhone earlier this year. Then turn on the mac continuing to hold the keys till you see the apple icon and spinning gear. We use cookies to give you the best possible experience on our website. Sometimes, the frozen cursor on MacBook Pro can be solved by restarting your Mac. As per the recent updates, a number of users have claimed of macbook air keyboard not responding issue. In this short tutorial, you learn how to re-connect your apple wireless mouse/keyboard! I am certain this is a firmware/Mac OS X issue because I made a Linux live distro on USB stick and the built-in keyboard and trackpad work fine on Linux. It is common for MacBook users to have trackpad issues, but these can often be resolved without professional help. So if you are here, I guess you are stressed out in solving all such kind of issues. This test will help you determine if your Mac is experiencing a hardware problem.
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